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Submit Response is a weblog by Jack Mottram, a journalist who lives in Glasgow, Scotland. There are 1308 posts in the archives. You can subscribe to a feed. This post was made on and belongs in the mac category. The previous post was , and the next post is .

OS 10.2.6 Available for Download

Run that Software Update, or download here. The accompanying note contains the following sentence, which is music to my ears, manna from heaven and all sorts of other good stuff:

Addresses an issue for Mac OS X 10.2.5 in which a kernel panic message may appear if certain USB hubs or devices are connected

I just yanked out and stuffed back in the connector for my evil, panic-inducing Alcatel Speedtouch USB modem with no ill effects. Nice one.

Posted at 12pm on 07/05/03 by Jack Mottram to the mac category.
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  1. oh wow - i hate it when it does that! - thank you for the linky!

    Posted by Donna at 8pm on 07.05.03

  2. I wanted to ask a question.

    I have just got an Alcatel speedtouch 330 USB DSL modem and I am running it under Jaguar 10.2.4. I got it today and I had to get the 2.1 driver from Alcatel’s website so that it would work. Every time I restart or shutdown my computer the network setting change so that I cannot select the speedtouch at all. I have to unistall the drivers and re-install them again to work. I upgraded to osx 10.2.6 this afternoon and it is still doing it. Can you help me? Is there a driver for 10.2.6?

    David.

    Posted by David Keens at 7am on 21.05.03

  3. David - sounds nasty. I’m using the 2.0.1 release of the driver with no problems, and haven’t ever had the problems you describe - difficult to know whether it’s the driver or something else… You might try this (from the Speedtouch site)

    Q3: In Mac OS X, I must reselect the Alcatel SpeedTouch USB modem after every reboot. What can I do about it?

    In the Apple Menu, go to system preferences and click on ‘Network’. In the ‘Show’ field, select “active network ports”. You should see all the network interfaces installed on your computer. To solve the issue, either drag the “Alcatel SpeedTouch USB” line to the first place, or uncheck all the other interfaces.

    Also, are you rebooting with the modem plugged in? That’s caused all kinds of problems for me - unplug, restart, plug back in seems to be the way to go…

    Posted by Jack at 12pm on 21.05.03

  4. Hey,

    I’m having the same problems as David with my Speedtouch 330 USB modem. At startup the modem only works sometimes. When I restart the Mac 3 or 4 times it usually works after that. The latest drivers are installed and Jaguar is updated. My provider doesn’t know how to handle this problem so I’m stuck with this. I also tried to connect the modem to an old G3 on OSX 10.2.6. but it has the same problem. If anyone knows what to do about this please mail me: ronaldvdmeer@planet.nl

    Posted by Ronald at 4pm on 25.07.03

  5. You might try the drivers provided by British Telecom: http://www.btopenworld.com/drivers. While apparently the same as those on the Alcatel site, they don’t seem to be: I couldn’t even get the latest Alcatel offering to install on my old computer after I upgraded to 10.2.6, but the BT variant works fine, and I’ve had a connection for the past eight days (when I did the upgrade) without the modem going screwy and requiring reboots.

    Posted by Jack Mottram at 12pm on 27.07.03

  6. Can you create a home network using the speedtouch 330 modem?

    Posted by Duncan at 9am on 04.03.04

  7. Has anyone installed a Alcatel 300 Speedtouch onto a G4 Titanium laptop running OS X 10.2.3?

    After a supposed installtion the ‘new port’ detected does’nt appear and the modem USB light just flashes slowly red.

    My ISP suggested visiting thSpeedtouch site to download updated drivers but I’ve tried this to no avail

    Anyone have any thoughts?

    K

    Posted by Kelly at 12pm on 29.10.04

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